ChowNow vs Owner.com (2026): Pricing, Fees and a Commission-Free Alternative

ChowNow and Owner.com are two of the best-known commission-free online ordering platforms for independent restaurants in the US. Both include a website, direct ordering and marketing. Their pricing works very differently, though, and so does who pays the fees. Here is a side-by-side using both companies' 2026 pricing pages, plus a third option: AIOrders.

Quick verdict

ChowNow pricing & fees (2026)

From ChowNow's pricing page (get.chownow.com/pricing, as of Oct 2026):

Owner.com pricing & fees (2026)

From Owner.com's pricing page (owner.com/pricing, as of Oct 2026):

The commission-free alternative: AIOrders

AIOrders is a Vancouver-based restaurant platform that serves restaurants in Canada and the USA. Its homepage describes commission-free ordering, review automation, local SEO and repeat-customer campaigns for one flat monthly fee (aiorders.io, as of Oct 2026). Pricing is a flat-monthly plan with 0% order fees (see pricing; the entry plan adds a per-order fee).

Side-by-side comparison

Feature ChowNow Owner.com AIOrders
Monthly price $229–$409/mo annual, or $249–$449 monthly $249/mo (Flexible) or $499/mo (Flat Rate) Flat-monthly plan with 0% order fees; entry plan adds a per-order fee (see pricing)
Per-order fees 2.95% + $0.29 per transaction; $7.98 per Flex Delivery order Flexible: 5% restaurant fee; guests pay 5% order support fee on both plans No commission on the flat-monthly plan; Uber Direct delivery billed per delivery
Commission Commission-free direct ordering Flat plan: no restaurant fees 0% on direct orders
QR ordering Grow and Elevate plans Not listed on pricing page Yes, Smart QR table ordering
Website SEO-optimized website included AI-optimized website included AI website builder included
SEO Included Included AI SEO and Google listings included
Review automation Not listed Not listed Voice of Guest, included
Loyalty Included Included Included
AI phone Not listed AI Phone Ordering listed as a product Optional add-on
Contract Annual or monthly; $119–$499 setup fee Month to month, no cancellation fees Cancel anytime; money-back guarantee, see pricing
Canada / USA USD pricing; ask about Canada Both (USD/CAD toggle) Vancouver-based; serves restaurants in Canada and the USA
POS Not a POS; 30+ integrations Owner POS offered; integrations Not a POS; Order Hub syncs to Square, Clover, Toast

"Not listed" means we did not find it on the public pricing page when we checked. Ask the vendor if it matters to you.

Cost example: $10,000/month in online orders

Assume a $30 average ticket (about 333 orders).

Processing is included in the ChowNow figure because ChowNow publishes it. Owner and AIOrders do not itemise restaurant processing on their pricing pages, so ask both for an all-in quote.

ChowNow vs Toast, Owner.com vs Toast, ChowNow vs Menufy

Toast is a POS with its own commission-free online ordering sold as a quoted package (Toast, as of Oct 2026). ChowNow and Owner both integrate with POS systems instead of replacing them (Owner also offers its own POS). Menufy is the budget option at $149–$179/month (Menufy, as of Oct 2026). See our Toast and Menufy alternative pages.

Who ChowNow is better for

ChowNow is better for restaurants that want published, predictable plan pricing with branded apps, 30+ POS integrations and printed marketing, and that prefer not to add a fee to guests' orders.

Who Owner.com is better for

Owner.com is better for restaurants that want a very hands-off website and ordering launch, are comfortable with a 5% guest fee, and have enough online sales (Owner suggests $5k+/month) to use the $499 Flat plan.

Where AIOrders fits

AIOrders charges a flat monthly fee with no per-order restaurant fee, adds Order Hub for delivery apps and an AI phone receptionist add-on, and serves restaurants in Canada and the USA.

Get started

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Frequently asked questions

Is ChowNow or Owner cheaper?

At $10,000/month in online orders, ChowNow Launch is about $641 including processing, Owner Flat is $499 before processing, and Owner Flexible is $749. Owner guests also pay a 5% fee.

Does Owner.com charge customers a fee?

Yes. Owner says guests pay a 5% order support fee on both plans (Owner, as of Oct 2026).

What fees does ChowNow charge?

A $119–$499 setup fee, 2.95% + $0.29 per transaction, $99/year for branded Apple apps, $250–$420 for a printer and $7.98 per Flex Delivery order.

What is a commission-free alternative to both?

AIOrders: a flat-monthly plan with 0% order fees (see pricing; the entry plan adds a per-order fee).

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