Restaurant owners searching for the best restaurant order taking app need a solution that protects revenue, keeps customer data in-house, and works with the tools they already use. The market for order taking apps is crowded, but the right platform can eliminate commission fees, consolidate orders f
Restaurant owners searching for the best restaurant order taking app need a solution that protects revenue, keeps customer data in-house, and works with the tools they already use. The market for order taking apps is crowded, but the right platform can eliminate commission fees, consolidate orders from multiple channels, and automate follow‑up work that would otherwise consume valuable time. This guide explains what to look for in a top‑tier order taking app and shows how AIOrders meets those requirements for independent restaurants across Canada and the USA.
Third‑party delivery apps often take a significant cut of each sale, which can erode profitability quickly. A commission‑free model lets you keep the full amount from every order placed through your own website, QR menu, or social channels. AIOrders operates on a flat monthly fee with no commission per order, so your revenue stays yours. By avoiding per‑order charges, you can price menu items honestly, set your own delivery fees, and invest the savings back into your restaurant—whether that means better ingredients, staff training, or local marketing.
AIOrders combines several tools into a single dashboard, making it easier to manage online orders without juggling multiple tablets or logins. Key capabilities include:
These features work together to create a seamless flow from order placement to kitchen preparation and customer follow‑up.
Visuals drive appetite, and AIOrders includes a Video Menu feature that transforms your dishes into short, sizzling clips guests can’t scroll past. Once filmed, the video plays automatically on your ordering page and QR menu, working every day to increase the likelihood a diner will choose that item. Because the video lives on your own ordering page, there are no third‑party fees and the content remains fully under your control. This tool can help boost average order value without raising menu prices or incurring commission costs.
Staying visible on Google and managing online reputation are essential for attracting new guests. AIOrders automates several reputation‑building tasks:
These tools work in the background to improve search rankings, increase click‑through rates, and encourage more reviews—all without requiring you to spend hours each day on reputation management.
Many restaurants struggle with multiple tablets for each delivery app, leading to lost orders and confused staff during rush periods. AIOrders’ Order Hub solves this by aggregating every order source into a single system:
By consolidating orders, you reduce errors, speed up service, and free up staff to focus on food quality and guest experience.
Beyond taking orders, AIOrders includes built‑in marketing features that help turn first‑time guests into regulars:
These tools run nightly with minimal input, allowing you to maintain consistent communication without adding to your daily workload.
| Feature | AIOrders | Typical Third‑Party App | What to Verify |
|---|---|---|---|
| Commission per order | No (flat monthly, no commission) | Yes (percentage per order) | Confirm pricing model on vendor site |
| Customer data ownership | Yes (you build your own database) | No (platform owns data) | Ask where customer data is stored |
| Order aggregation (multiple apps) | Yes (Order Hub) | Usually limited to one source | Test with at least two delivery platforms |
| Integrated QR menu with video | Yes (Video Menu) | Rare or extra cost | Request a demo of the QR menu |
| AI review replies | Yes (Google Review Auto AI Reply) | Usually manual or basic automation | Check if responses are customizable |
| Local phone number (VoIP) | Yes (Virtual Local Phone Number) | Often absent or paid add‑on | Verify call logging and forwarding |
| Kitchen display system | Yes (Smart KDS) | May require separate purchase | Ensure real‑time sync with POS |
| Marketing automation (email, loyalty) | Yes (built‑in) | Usually limited or extra fee | Review campaign templates and scheduling |
| Setup support | Yes (real‑people help, guided onboarding) | Varies, often self‑serve | Ask about onboarding timeline and assistance |
Use this checklist when evaluating any order taking app. Verify each claim directly on the vendor’s official website or during a live demo.
Q: Does AIOrders charge a commission on each order?
A: No. AIOrders operates on a flat monthly fee with no commission per order, so you keep the full revenue from every sale.
Q: Can I use AIOrders if I already work with DoorDash, UberEats, or other delivery apps?
A: Yes. The Order Hub feature aggregates orders from those platforms, your website, and other channels into a single dashboard, printer, and kitchen display.
Q: How does the Video Menu work, and do I need to film new clips regularly?
A: You film each dish once; the resulting short clip plays automatically on your ordering page and QR menu, working every day to encourage orders. There is no requirement to reshoot unless you change the dish.
Q: Is AIOrders available for restaurants outside of Canada?
A: AIOrders powers independent restaurants across Canada and is also available to restaurants in the USA. The platform is built to serve restaurants in both countries, though specific client listings are not disclosed as a matter of policy.
If you’re looking for the best restaurant order taking app that eliminates commissions, consolidates orders, and helps you build lasting guest relationships, request a personalized demo today. See how the Video Menu, AI review replies, and Order Hub can work together for your restaurant—no credit card required to start.
For more background on choosing an online ordering system, visit our guide to the best online ordering system for restaurants.