Social Media Manager — Inbound DM & comment closer
Replies to every Instagram DM, Facebook message and comment, 24/7.
Most restaurant inquiries on Instagram and Facebook go unanswered for hours. Your Social Media Manager handles every message and comment instantly — and turns them into orders.
What they do
- Replies to all Instagram DMs and Facebook messages 24/7 in your brand voice
- Replies to comments on Instagram and Facebook posts
- Answers menu, hours, allergen, delivery and reservation questions instantly
- Pushes inquiries to your 0% commission ordering or reservation links
- Captures emails and phone numbers from DMs into your customer database
- Connects you with local food influencers through our Creator Marketplace
- Does not post content — focused entirely on conversion, not vanity metrics