Email Marketing Specialist — Lifecycle & repeat-order engine

Brings customers back on autopilot — welcomes, birthdays, win-backs, catering.

Most restaurants email customers once a quarter — if ever. Your Email Marketing Specialist runs every lifecycle email automatically, in your brand voice, with offers tuned to each guest.

What they do

• Welcome email triggered on every first order with a strategic second-order offer
• Birthday email with a redeemable offer, timed to maximise visit conversion
• 30-day win-back automation when a regular goes quiet
• Dine-in ↔ takeout cross-sell sequences based on guest behaviour
• Catering upsell to office and family-size order regulars
• Holiday and seasonal campaigns drafted and scheduled automatically
• A/B tests subject lines and offers to keep open and revenue rates climbing